takabazi Privacy Policy
Your personal information is completely safe with us. takabazi protects your privacy by following SSL encryption and strict data protection standards.
takabazi ("we", "us", or "platform") is a trusted online betting and casino service provider in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information. By using the takabazi website or services, you are considered to have agreed to the terms of this Privacy Policy.
We have the highest respect for your privacy and we are firmly committed to keeping your information secure. This Policy may be updated from time to time, and we will notify you appropriately whenever changes are made.
What Information We Collect
takabazi collects the following types of information to provide services properly and to ensure the security of the platform:
1.1 Information Provided at Registration
- Full name (as per National ID card)
- Date of birth (for age verification — only those aged 21+ may register)
- Mobile number
- Email address
- Password (stored in encrypted form)
- Preferred currency (BDT / Taka)
1.2 Identity Verification Information (KYC)
To ensure the security of financial transactions and to prevent fraud, we may carry out a KYC verification process when certain thresholds are exceeded. The following documents may be required in this process:
- Photo of National ID card (NID) or passport
- Bank statement or proof of mobile banking transaction
- A selfie or photo of the individual
1.3 Financial Transaction Information
- Deposit and withdrawal amounts and dates
- Payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
- Transaction reference number
1.4 Automatically Collected Information
- IP address and device identity
- Browser type and operating system
- Time, pages, and usage patterns during website visits
- Cookie and session data
Use of Collected Information
takabazi uses collected information only for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To effectively provide betting, casino games, slots, and other services.
- Financial Transaction Processing: To complete deposits, withdrawals, and bonus payments.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Customer Support: To resolve your issues and answer your questions.
- Responsible Gaming: To identify signs of excessive play and provide assistance.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To improve user experience and develop new features.
Information Sharing with Third Parties
takabazi may share your information with third parties only in the following limited circumstances:
3.1 Payment Processing Partners
Information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment service providers. This information is used solely for the purpose of completing transactions.
3.2 Technology and Service Partners
Game providers (such as Pragmatic Play, Spribe, etc.) and other technology partners may receive limited information for the purpose of operating services. These partners are bound to comply with the standards of our Privacy Policy.
3.3 Legal Obligations
If it is necessary to provide information under a court order, government directive, or applicable law, takabazi will fulfill that obligation.
3.4 Business Transfers
In the event of a business merger, acquisition, or sale, user information may be transferred. However, in such cases the same standards of this Privacy Policy will continue to apply.
Cookies and Tracking Technology
The takabazi website uses cookies and similar technologies to improve your experience.
4.1 Types of Cookies
- Essential Cookies: Essential for the basic functioning of the website. These cannot be disabled.
- Functionality Cookies: Remember your preferences and settings, such as language preference.
- Analytics Cookies: Help analyze website usage to improve services.
- Security Cookies: Used to detect unauthorized access and fraud.
4.2 Cookie Controls
You can disable non-essential cookies through your browser settings. Please note, however, that disabling certain cookies may limit some features of the website.
Data Security Measures
takabazi follows industry-standard technology and practices to keep your information secure:
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
- Firewall and Security Monitoring: Continuous security monitoring systems remain active at all times.
- Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
- Restricted Staff Access: Only authorized staff can access information on a need-to-know basis.
- Regular Security Audits: Regular security assessments are conducted by third-party experts.
Data Retention Period
takabazi retains your information only for as long as necessary or legally required:
- For active accounts, for the full duration of account management.
- Even after account closure, financial transaction records are retained for the period required by applicable law.
- KYC documents are retained for as long as required to meet applicable legal requirements.
- Security logs and activity records are automatically deleted after a defined period of time.
Your Rights
As a takabazi user, you retain the following rights:
7.1 Right to Access
You have the right to know what information we hold about you. You can request this information by emailing [email protected].
7.2 Right to Rectification
If your account contains incorrect or outdated information, you may request that it be corrected.
7.3 Right to Erasure
Beyond legal obligations, you may request deletion of your information in certain circumstances. However, this right may be limited in the case of active accounts or ongoing investigations.
7.4 Right to Object to Processing
You may object to certain data processing, such as marketing communications, and opt out at any time.
7.5 Right to Lodge a Complaint
If you believe we are handling your information improperly, please contact our support team. We will consider your complaint seriously.
Protection of Minors' Information
takabazi strictly prohibits registration by anyone under the age of 21. We do not knowingly collect or process any information from minors.
An age verification process is carried out at registration, and additional identity verification is requested in cases of suspicion. If an account belonging to a minor comes to our attention, it will be suspended immediately and the associated information will be securely deleted.
Data Transfer
In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that:
- The receiving party provides protection equivalent to this Privacy Policy.
- All transmissions are secured through SSL encryption.
- Data protection agreements with international partners remain in force.
Changes to the Privacy Policy
takabazi reserves the right to update this Privacy Policy from time to time. For significant changes, we will:
- Display a special notice on the website.
- Notify registered users via email (where deemed appropriate).
- Update the "Last Updated" date at the top of the Policy.
Continued use of the service after a revised Policy is published will be considered your agreement to those changes. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team:
24/7 live chat support in Bengali. Use live chat for the fastest assistance.
[email protected] — write to us regarding privacy-related requests.
Visit our FAQ page to learn more or read our guidelines on Responsible Gaming.